Support

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Need Help with Classical Guitar Flash Cards?

Find answers to common questions below, or contact us directly for support.

Frequently Asked Questions

What are the different practice modes?
There are 4 modes: First Position (frets 0-4 on all strings), First Position Extended (First Position plus high E string through 12 or 19 frets), All Positions (every note across the entire fretboard), and Per-String (select specific strings and custom fret ranges for targeted practice). Each mode focuses on different areas of the fretboard.
How do I use the flash cards?
Tap a card to flip between the staff notation (front) and fretboard position (back). The front shows the note on the musical staff. Tap the play button to hear the note with realistic Spanish classical guitar sound. The back shows where to play the note on the fretboard. Swipe right for "Got it" or left for "Review" to mark your progress.
How does the Per-String mode work?
Per-String mode lets you practice specific strings with custom fret ranges. You can select multiple strings (1-6) and set a custom fret range with a minimum of 4 frets (e.g., frets 0-4, 3-8, etc.). This is perfect for focused practice on specific areas of the fretboard.
How does the smart review system work?
Cards you mark as "Review" are added to a separate review pile. After completing the main session, you can choose to practice just the review cards. The app also tracks your accuracy per note in the Statistics section, helping you identify which notes need more practice.
Can I customize the fretboard display?
Yes! In Settings, you can toggle between 12 or 19 frets, enable left-handed mode (mirrors the fretboard), and choose whether to show octave numbers (e.g., "E4" vs "E"). You can also set how many cards per session (10, 20, or all).
What are the accidental options?
In Settings → Practice → Accidentals, you can choose: None (natural notes only, no sharps/flats), Sharps (♯ only), Flats (♭ only), or Both (includes both sharp and flat versions of each accidental). This helps you learn enharmonic equivalents like F♯ and G♭.
What is the Show Octave Number setting?
This setting (in Settings → Practice) controls whether note names show the octave number. When OFF (default), you see "E" or "F♯". When ON, you see "E4" or "F♯5". Choose based on your learning preference and whether you need to distinguish between octaves.
How do daily reminders work?
Go to Settings → Reminders to enable practice reminders. You can set a custom time and choose which days of the week to receive notifications. This helps you build a consistent practice habit.
Why isn't the audio playing?
First, check that "Enable Note Playback" is ON in Settings → Audio. Choose whether notes play automatically when you flip the card ("Play Note on Flip") or use the play button on the front of each card. Also ensure your device volume is turned up and not in silent mode. The app uses a Spanish classical guitar SoundFont for authentic sound.
How do I track my progress?
Go to Settings → Statistics to view: Total Sessions completed, Overall Accuracy percentage, and Current Streak (consecutive days practiced). The app also tracks accuracy per note in the note statistics, helping you see which specific notes you struggle with most.
Can I reset my progress?
Yes, go to Settings → Statistics → Reset Progress. This will permanently delete all your streak data, session history, and note statistics. This action cannot be undone, so use carefully.

Getting Started

Quick Start Guide

  • Choose a Mode: Tap "Start Practice" and select from 4 different practice modes
  • Customize Settings: Set your preferred fret range (12 or 19), accidentals, cards per session, and audio preferences
  • Practice: View the note on the staff, optionally play the audio, flip to see the fretboard position
  • Mark Your Knowledge: Swipe right for "Got it" or left for "Review"
  • Complete Session: View your statistics, review challenging cards, or start a new session

Tips for Effective Practice

  • Start with First Position if you're a beginner - it's the foundation of classical guitar
  • Practice consistently - even 10 minutes daily builds strong muscle memory
  • Use the audio feature to train your ear alongside visual learning
  • Don't rush through cards - take time to visualize the position on your own guitar
  • Use Per-String mode to focus on specific areas you find challenging
  • Set custom fret ranges in Per-String mode to practice specific positions
  • Review your note statistics to identify which notes need more practice
  • Enable daily reminders to build a consistent practice habit
  • Progress gradually from First Position → First Position Extended → All Positions

Understanding the Fretboard Display

  • Vertical Orientation: Nut at top, body at bottom (as you see it on your guitar)
  • String Labels: Strings labeled 1-6 with note names (E↑, B, G, D, A, E↓)
  • Filled Dots: Show where the note can be played on the fretboard
  • Fret Markers: Dots at frets 3, 5, 7, 9, 12, 15, 17, 19 for orientation
  • Left-Handed Mode: Enable in Settings to mirror the fretboard for left-handed playing

Customization Options

  • Fretboard Display: Left-handed mode available in Settings
  • Practice Settings: Cards per session (10, 20, or all), accidentals (none/sharps/flats/both), show octave numbers
  • Reminders: Set custom time and days for practice notifications
  • Audio: Enable/disable note playback, choose play on flip or manual button

Contact Us

Still have questions or experiencing issues? We're here to help!

Email Support

support@classicalguitarflashcards.com

When contacting support, please include:

  • Your device model and iOS version
  • A description of the issue
  • Steps to reproduce the problem
  • Screenshots if applicable

We typically respond within 24-48 hours.

Troubleshooting

Audio Not Playing

  • Check that "Enable Note Playback" is ON in Settings → Audio
  • Ensure your device is not in silent mode
  • Turn up your device volume
  • Note: The first time audio loads it may take 1-2 seconds to initialize the SoundFont
  • Restart the app if audio still doesn't work

App Slow on First Launch

  • The app loads a 12MB Spanish classical guitar SoundFont for realistic audio
  • This loads in the background and may take 1-2 seconds on first launch
  • Subsequent launches will be faster
  • This is normal behavior for high-quality audio

App Crashing or Freezing

  • Force quit the app and reopen it
  • Restart your device
  • Make sure you have the latest version of the app from the App Store
  • Ensure your iOS is up to date (iOS 17.0 or later required)
  • If the problem persists, contact support

Cards Not Appearing or Session Empty

  • Some modes/settings combinations may produce fewer cards (this is normal)
  • If you selected "Accidentals: None" you'll only see natural notes (C, D, E, F, G, A, B)
  • Per-String mode with very narrow fret ranges may have few available notes
  • Try adjusting your accidental preference or widening the fret range

Lost Progress After Update

  • Progress is stored locally on your device
  • App updates should preserve your data
  • Deleting and reinstalling the app will erase all progress
  • We recommend not deleting the app unless necessary
  • Unfortunately, we cannot recover lost local data

Reminders Not Working

  • Make sure you granted notification permissions when first opening the app
  • Check Settings → Reminders and ensure they're enabled
  • Go to iOS Settings → Notifications → Classical Guitar Flash Cards and verify notifications are allowed
  • Make sure you selected at least one day of the week for reminders

Music Theory Reference

Standard Guitar Tuning

  • String 6 (Low E): E2
  • String 5 (A): A2
  • String 4 (D): D3
  • String 3 (G): G3
  • String 2 (B): B3
  • String 1 (High E): E4

Understanding Accidentals

The app includes sharps (♯) and flats (♭). When you select "Both" in settings, the app will show both enharmonic equivalents (e.g., F♯ and G♭ as separate cards). This helps you learn that F♯ and G♭ are the same pitch but written differently depending on musical context.

Practice Mode Details

  • First Position: Frets 0-4 on all strings - the foundation of classical guitar technique
  • First Position Extended: First Position + high E string through your selected fret range (12 or 19)
  • All Positions: Every note across all strings up to your selected fret range (12 or 19)
  • Per-String: Custom practice - select 1-6 strings and set a custom fret range (minimum 4 frets)

Understanding Octave Numbers

Octave numbers indicate which octave a note belongs to (e.g., E4 is the open high E string, while E2 is the open low E string). You can toggle whether to show octave numbers in Settings → Practice → Show Octave Number.